The systems I work best with are Micorosoft Dynamics NAV and Syspro. The key roles for me are: 1. Implementation - Full cycle of implementation. 2. Support - Trouble shoot and resolve issues. 3. Training - Full training for all modules. 4. Report formatting - Designing and formatting reports. 5. System analysis - Analyse the system for requirements gathering. 6. Business mapping - Map the client needs to the ERP system. 7. Project Management - Create, manage and follow the project plans. 8.Conversion and Upgrades - Converting data for upgrades. 9. Custom Documentation - Prepare training, custom and user manuals..