With a long and successful career in ERP system development, I'm confident that I am the ideal fit for projects. My name is Shriniwas, and for 40  years I have been designing, implementing, and optimizing ERP/CRM systems that exactly meet businesses' unique needs. My proficiency includes Business Process Analysis and Mapping, which will be critical in developing a comprehensive ERP/CRM system catering to 10-250 users.

Moreover, my expertise isn't limited to ERP systems, but also extends to ERM implementation and IT management. These skills provide me with a holistic perspective that other competing freelancers may not possess. For instance, my IS auditing ability enables seamless integration of complex functionalities like email management and communication synchronization into the CRM system.

Finally, my strong TQM (Total Quality Management) Assessments background ensures that I not only deliver a functional CRM system but also one that enhances your business's overall efficiency. The skillset I bring to the table aligns perfectly with your project's objectives, making me the most suitable candidate for undertaking this task.