Expert level knowledge for following Microsoft office products: Excel, PowerPoint, Word, Access, And Visio. Proficient in NetSuite, Salesforce.com, Project tracker software JIRA and SharePoint. Basic SAS skillset. Software Quality Assurance- Manual testing. Also proficient in: Use cases, Types of UML, Requirement gathering methods JAD, SDLC (RUP, Waterfall, Agile), Documentation (BRD, FRD), Project Management framework, QA testing concepts. Process/Modeling tools: MS Visio, Quality Center, SQL, Manual Testing