• Mvc 3/4/5 •Hands on Experience on Sales Cloud, Service Cloud Applications •Hands on Service & Console cloud and Knowledge articles •Extensive hands-on experience in the areas of Customization, Workflows rules mail Alerts , field updates, Approval Process Roles, Sharing Rules, Pubic Groups, Permission Sets, Validation Rules •Standard Salesforce Reports & Dashboards •Setting up Opportunity Team, Products and Price Books •Designed various WebPages in Visualforce, developed Apex Triggers and Apex Classes •Hands on Experience on Apex Web services, generation & consumption of wsdl’s from other environments •Involved in setting up Informatica Mapping & scheduled jobs