I have extensive experience with writing projects including but not limited to: content writing for blogs, essays, and APA format. I have several years of data-entry experience. In addition, I am well versed in call-center type customer service and tier 2 technical support. I have approximately 10 years of experience working with the public, in person, over the phone, and via the internet (webchat and E-mail). Lastly, I have about 2 years of SEO and ORM experience. I am returning to freelance work after 5 years in a help desk position and am looking for small projects to start out.