Ensure a thorough knowledge of the Microsoft Dynamics application and assess the client's business processes over standard functionality of Microsoft Dynamics . Diagnosis * Prepare and organize the analysis of business processes * Configure the application for variance analysis * Perform gap analysis * Document and present the results of the diagnostic phase * Take care of the definition of estimated licenses and services for functional tasks Analysis * Conduct training for key users * Prepare and organize workshops on business needs * Configure the application for variance analysis * Perform gap analysis * Document and present the results of the analysis phase Design * Create design specifications development * Create documents for the design to the understanding and customer acceptance * Provide documentation and design of the application to the client * System Configurations * Driving the test standard functionality and ISV * Help identify and create test scenarios processes Development * Assist in preparing training materials and additional documentation * Direct the test functions with the developer and the customer * Deploy security roles * Help create acceptance test scripts by users * Direct the acceptance test data * Direct testing process * Take care of the training of the end user in the project boundary Deployment * Conduct training for key users (in case of rapid implementation) * Create test plan process and acceptance testing by users * Set the actual environment * Lead the process of testing and acceptance testing by users with the client to ensure the adequacy of functionality, configuration and data * Take care of the training of the end user in the project boundary Exploitation * Support for commissioning * Delete the pending problems * Finalize documentation