I have extensive experience in data mining, data scraping, internet research, data entry, typing, email writing, use of Google spreadsheets, and transcriptions. I am proficient in the use of Excel, Word and PowerPoint. My other specializations include: air ticketing and reservations, hotel reservations, and travel planning. Academic qualifications include: BA, DTTF, AssocDip (Travel Operations). Professional qualifications include; Amadeus and Galileo CRS, and Use of web-based applications