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French/English IT Support | Technical L2

$20/hr Starting at $1K

• Expertly provide bilingual French/English IT support to end-users througphone, and chat. 

• Skilled in troubleshooting and resolving hardware and software issues across desktops (windows and mac), laptops, printers, and mobile device 

• Execute system and software installations, updates, and configurations with precision. 

• Proficient in cloud system administration including Active Directory, Azure, Exchange, M365 and citrix. 

• Deliver training and guidance to end-users on various software applications and tools. 

• Keep comprehensive system documentation up to date. 

• Translate complex technical information into user-friendly language for diverse user groups. 

• Translations and review experience

About

$20/hr Ongoing

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• Expertly provide bilingual French/English IT support to end-users througphone, and chat. 

• Skilled in troubleshooting and resolving hardware and software issues across desktops (windows and mac), laptops, printers, and mobile device 

• Execute system and software installations, updates, and configurations with precision. 

• Proficient in cloud system administration including Active Directory, Azure, Exchange, M365 and citrix. 

• Deliver training and guidance to end-users on various software applications and tools. 

• Keep comprehensive system documentation up to date. 

• Translate complex technical information into user-friendly language for diverse user groups. 

• Translations and review experience

Skills & Expertise

Active DirectoryChat SupportEnglish LanguageFrenchFrench LanguageInformation TechnologyTechnical SupportTraining

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