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Administrative & Secretarial

General Virtual Assistant

As a GVA, I make sure that I provide Extraordinary Service for Extraordinary Customers.

Mostly handles various non-voice administrative task, including but not limited to:

DATABASE BUILDING
• Updating customers information (SugarCRM)
WEBSITE RESEARCH
• Research on certain topics for blog posts, newsletters or others
CREATING REPORTS
• Reports on weekly tasks done and monthly revenue reports
HANDLING SUPPORT TICKETS
• Responding and or assigning customers issues (Zendesk)
PROPERTY RESEARCH
• Searching UK Properties with specific criteria from websites such as Zoopla and Rightmove UK
INVOICE PROCESSING
• Verifying invoices and archiving of invoice data according to its categories; Processing Statement Items; Line Item Extraction
AMAZON PRODUCT RESEARCHER
• Researching products on Amazon from Manufacturers based on a given criteria
UPDATING PRODUCT CONTENT
• Basic uploads and edit product contents (Wordpress)

CORE SKILLS:

• Effective and professional verbal and written communication
• Strong administrative and organizational support
• Ability to multi-task data entry and analysis
• Strong work ethics

My goal is not just to exceed my clients' expectations but to also make them feel that I value them and their businesses. Let's connect and I'd be happy to help!

Skills & Expertise

BookkeepingGoogle DocsGraphicsLead GenerationReportsResearch

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