A highly motivated, goal-oriented professional with 17 years of solid Customer service experience. Demonstrating the highest levels of Customer satisfaction utilizing utmost dedication, education and pride. Highly organized and skilled to manage multiple projects and meet deadlines. Strong work ethics combined with a commitment to excellence in all projects undertaken. Strong line of progression and eager to excel. A team player, working effectively with peers and management staff. Consistently achieve Company, departmental and personal goal. Excellent written and verbal communication skills. Computer literate and bilingual.