A highly experienced (over 15 years) project and program management professional with extensive experience of account fulfillment and service delivery for mobile, fixed, IP networks. Performed and delivered in multivendor (ALU, Huawei, ZTE, Ericsson, Harris, Inspur) and multinational environment (Middle East, Australasia, New Zealand, French Polynesia), summary of the key achievements include:

    Professional Service Delivery, Network Operations & Field Maintenance expertise (NOC, SOC, SD)

    Program/Project Delivery (PMO) & Account Fulfillment Management (>20M U$D)

    Roll Out & Operations Management, Service Transition & Network Transformation (>10M U$D)

    Contracts Negotiation/Renewal and Bidding Response & Strategy skills (RFI, RFP, LOI) 

    CXO level engagement and Team Building/Mentoring Capabilities

    Stakeholder Engagement (Internal & External), Resource(s) Management & Scheduling

    Relationship Management (Internal & External), Customer Service Support, SLA Management

    Product Lifecycle Management, Revenue, Collection & Billing Cycle Management

Project Planning, 

Project Scoping and Execution

Poject progress tracking and reporting

Certified Project Manager

Agile Coach

Scrum Master

CXO level engagement

Service Delivery as per ITIL

ICT Process and Procedures

RFP writing