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Incident Management & IT Support Coord

$60/hr Starting at $40

Description:

  • Managing IT incidents with quick resolutions to ensure system uptime and minimize business disruption.
  • Expertise in coordinating technical support teams, managing major incidents, and implementing emergency changes for continuous operations.
    Skills: Incident Management, ITIL, Team Management, Service Restoration, Emergency Change Management
    Industries: IT Services, B2B
    Deliverables: Comprehensive incident response, system restoration services, and real-time IT support.

About

$60/hr Ongoing

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Description:

  • Managing IT incidents with quick resolutions to ensure system uptime and minimize business disruption.
  • Expertise in coordinating technical support teams, managing major incidents, and implementing emergency changes for continuous operations.
    Skills: Incident Management, ITIL, Team Management, Service Restoration, Emergency Change Management
    Industries: IT Services, B2B
    Deliverables: Comprehensive incident response, system restoration services, and real-time IT support.

Skills & Expertise

Business Process ManagementIT Project ManagementITILManagementOperations ManagementProduct ManagementTeam ManagementTraining

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