A dynamic professional with over 20 years of experience in Content Development and IT Infrastructure Management. Adroit in providing Content and Training Solutions in-line with business / growth objectives / initiatives i.e. assessing learning and development needs/programs, articulating, designing and implementing. Proactive in assessing learning and development needs and effectively developing content / aligning programs / interventions with business objectives. Experience in developing training manuals for business excellence and implementing innovative methods to bring about significant changes in the organisation by organizing training & development activities at all levels. Expertise in identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies.