I am a solution-focused I.T professional with over ten years(10) experience providing rapid and client-oriented technical and networking solutions as well as academic articles. I posses a demonstrated capacity to identify root causes and direct users and clients to lasting solutions. I am adept at articulating complex technical concepts to users and clients of varying technical understanding. Additionally i am well versed in LAN/WAN principles, applications, operating systems and hardware with a proven ability to master new technologies and tools quickly. Finally i have outstanding interpersonal strengths illustrated by the ability to work under minimal supervision.