I am passionate about improving the status quo and help others to thrive. I bring value proposition, lean-startup, design thinking, CX, customer education/e Learning practical knowledge with an agile mindset, aiming to create paths that lead to customer-employees happiness and success. With a formal background as a business innovation and business improvement consultant| customer/employee experience designer|customer success expert|channel and alliance manager, and service specialist. I can offer more than 25 years of solid and proven experience, designing and operating go-to-market strategies, generating operational efficiencies, enabling inside teams, business ecosystems- channel partners as well as customers, improving customer experience as well as customer adoption and engagement.