Technocrat with over 10 years of total technical experience in IT with 7 years in core IT including handling project and over 3 years in IT support, emphasizing network and PC support. Excellent problem solver with strong communication and interpersonal skills. Ability to work as a team member or individually, Proven leadership skills. System Administration. Disaster Recovery. Customer Service Delivery. Domain Administration. Backups and Data Restoration. Active Directory. Group Policy. Windows Server 2008/2012. Windows Domain Administration. Virus Prevention. Software Installation. Virtualization in VMWare ESXi 5.1/5.5. VMWare vSphere. MS Office. Office365. Data Entry. Linux (RHEL 6.0). Server/System Monitoring. SolarWinds. HP Sitescope. Zendesk Ticketing Tool. OTRS. QuickBooks. MS Exchange 2008/2010/2013. Barracuda Spam Filter. Cisco ASA 5505. IBM X3650 Server. HP DL380 G6. Sonicwall NSA3600. HP StoreEasy 150 Storage. QNAP. Ruckus Access Point. VoIP Management. IT Infrastructure Management. ITIL Foundation. Vendor Management.