I excel in delivering comprehensive IT solutions across diverse sectors including Labs, Schools, Hospitals, Companies, and Offices throughout Lebanon. My expertise spans full IT contract management encompassing Internet services, Firewalls, Backup solutions, Servers, DVR systems, IP telephony, remote desktop setups, and intricate network topologies. I am dedicated to ensuring utmost client satisfaction by providing fast, professional, and high-value services with minimal downtime. My approach integrates cutting-edge network and server infrastructure methodologies both onsite and remotely, keeping clients abreast of the latest technological advancements.
With a robust background as a Service Center Supervisor in the computer software industry, I bring extensive experience in analyzing network topologies and proficiently managing Windows (7-8-10-11), macOS, Windows Server (2008-2012-2016-2019-2022), Active Directory, DHCP, domain and DNS setups, Hyper-V and VMware environments, Linux server operations, and backup strategies using Qnap NAS and Synology systems. I am adept with Fortinet firewalls (40, 60, 80, 100e, 100f), Microsoft Exchange Server (2008-2016), Office 365, Cisco routers and switches, IP phone systems (Linksys, Avaya, Yeastar), IPCams, CCTV, NVRS, and surveillance software such as IVMS. Additionally, my technical skills extend to antivirus solutions (Kaspersky, Bitdefender, Eset), computer and printer repairs, and comprehensive technical support for HP products.
With over 15 years of experience in Internet service provision, I specialize in bandwidth management, firewall configurations, and Mikrotik devices. I possess expertise in wireless link management and alignment, particularly with Mikrotik Microwave technologies.