Professional IT Support Specialist and System Administrator offering reliable L1/L2 technical support, user administration, and systems troubleshooting for small to medium businesses.
Service Highlights:
- Desktop & Laptop Support: Troubleshooting Windows 10/11 software issues, performance optimization, and hardware diagnostics.
- User & Permissions Management: Active Directory user setup, credential resets, GPO, and group rights.
- Cloud & Messaging Services: Microsoft 365, Office 365 setup, Outlook configuration, Exchange admin, and Google Workspace support.
- Virtualization & Infrastructure: Basic Hyper-V setup, Virtual Machine management, and Windows Server (2016/2019/2022) support.
- Networking & Tools: VPN setup, printer troubleshooting, remote assistance support (AnyDesk, TeamViewer, RDP), and network diagnostics.
I provide clear communication, fast issue resolution, and a structured approach to technical challenges. Ready to keep your IT operations running smoothly.