I am an MBA & MCA with ITILv3 & CCNP Certification. I have over 14 years experience in IT Infrastructure Management, IT Operations & Service Delivery. My skill proficiency is in Project Management, Network Administration, IT Security, Windows System Administration, End User Support Management and Datacenter Operations. I am primarily efficient in Cisco and Microsoft technologies. I have worked for many big companies and my last company was IBM. I have well proven experience of leading teams in highly aggressive environment and delivery of successful results. In my previous employment, my responsibility was to manage the IT infrastructure support to internal business users and business partners for all the deliverables. This included management of IT Infrastructure, LAN-WAN connectivity, Datacenter, Helpdesk/End User support and all deliverables. I am willing to take technical as well as non-technical work as per my capability.