• Expert in Software diagnosing and installation (software technician) • Responsible for supporting: Linux, Windows XP/Vista/Windows 7/ windows 8 Office 2003 ,office 2007 and 2010, Windows Server, Small Business Server 2003/2008, Active Directory management Exchange 2003/2007, , Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations