I am a CompTIA and TestOut certified PC technician and troubleshooter, and I currently possess the CompTIA A+ and TestOut PC Pro industry certifications. I am adept and knowledgeable in troubleshooting networks, laptops, desktops, routers, and security. I have had four years of experience in Microsoft Office, including Word, PowerPoint, Excel, and Office 365 in general. In software development, I specialize in Java and C++ desktop applications for Windows and Linux. I have had two years of experience in development, and am training to complete my Oracle Certified Professional in Java. My proficiency in English and Spanish (3 years of classroom knowledge) allows me to efficiently communicate with clients from several backgrounds.