• Strong understanding of Software Development Life Cycle (SDLC).
• Experienced in Client’s Needs Analysis.
• Good Documentation Skills, have ability to present good looking readable and understandable documentation.
• Good in capturing the process and write technical documents accordingly.
• Good Business Analysis skills to articulate requirements.
• Proficient in Microsoft Office, Word, Excel and PowerPoint.
• Experienced in Technical and User Documentation.
• Good listener and questioner to structuring and classifying multiple pieces of information.
• Performed black box testing.
• Participated in regular weekly project meetings to discuss the current status in ongoing projects with Teammates and Team Lead and provided updates.
• Versatile Team player with good communication and interpersonal skills.
• Good presentation skills, leadership qualities and self-motivated.
• Have ability to meet deadlines on multiple several tasks efficiently
• Good communication skills and customer relationship management skills
• To understand customer requirements in terms of quality, maintenance, functionality and other aspects and prepare the BRD accordingly.
• Getting custom application requirements in technologies like .NET, PHP, Android, word Press, Joomla, Magento etc.
• Coordinate with developers to ensure the timely delivery of the ongoing projects and assignments.
• Maintain a customer relations management database for future business growth.
• Communicating with other team’s members (Development Team, Technical Support, and Business Support) in order to resolve the issues.
• Proficient in Microsoft Office, Word, Excel and PowerPoint
• Involvement in Test Reporting on daily, weekly basis through company prescribed format
• Extensively performed Manual Testing process to ensure the quality of the software/web application.
• Have ability to meet deadlines on multiple several tasks efficiently
• Organizing and monitoring workload and escalating to manager when issues arise.
• Have fair understanding in building flow charts and technical documents for ERP/CRM.