I am an IT Project Manager with expertise in Agile methodologies, leading cross-functional and remote teams to deliver scalable software solutions and optimize business operations. Skilled in tools like Jira, ServiceNow, and Zoho CRM, I excel at requirements gathering, process improvement, KPI tracking, and seamless integrations between systems. With a strong background in project execution, stakeholder communication, and continuous improvement, I help organizations align technology initiatives with business goals while ensuring timely, high-quality delivery.