• + 20 years of experience as IT service leader for finance and manufacture industry. • + 10 years managing geographically diverse IT teams across America, Mexico, Asia and Europe. • Trustworthy Software Engineer delivering services aligned to IT methodologies. • Service leader of projects for a large finance company and large manufacture company responsible for delivering services of IT fulfilling KPIs and CSFs with success. • Skilled IT engineer defining strategies for delivering effective services to meet customer's outcomes through a wide range of technologies. • Analytic person, constant analysis and looking to innovate / improve services and high quality to ensure compliance of the deliverables of SLAs. • Ability to transform raw data into clear communication reports. • + 10 years of experience in System development (programming), scripting (or similar), relational databases (MySQL, SQL, Oracle), Shell script. • IT Operations tools such as ITSM (Service Now) and Knowledge databases, knowledge in configuration management data bases (CMDB). • Operated company-wide applications (Linux, UNIX, Oracle, SQL, Web, J2EE, Shell-script and/or programming). • + 6 years of experience analyzing, debugging and providing solutions (bug fixes/enhancements) for Object-oriented programming application (c+, c#, visual basic, NetBeans, AJAX, JSON, SQL, MySQL, HTML, CSS) • Adaptive to change and able to lead change, Communication skills; verbal and written, interpersonal skills, people oriented person, friendly, loyal to friends, team player, cooperating, listener, respectful, honest, empathetic, flexible, tolerant, caring and ready to help and always go the extra mile to help out. Self-motivated and learning agility: a headstrong personality, loves to learn new things and to be challenged – a determined personality, a quick learner with good level of energy.