Hi! I'm an IT professional with hands-on experience managing the full spectrum of a business's technology needs — from day-to-day helpdesk support to network infrastructure, server administration, and SAP Business One ERP.
Over the years I've worked in a fast-paced environment supporting around 100 end users, which means I'm used to juggling priorities, communicating clearly with non-technical staff, and getting things done efficiently.
Here's what I can help you with:
- IT Support & Helpdesk — Setting up and managing helpdesk systems, troubleshooting hardware/software issues, and providing reliable remote support for your team
- Network Administration — Switch configuration and monitoring (Aruba/Cisco), SNMP-based network monitoring (Zabbix), VLANs, and connectivity troubleshooting
- Server & Systems Management — Linux (CentOS/RHEL) and Windows Server administration, service deployment, and performance monitoring
- SAP Business One — GL reporting, SQL-based data extraction and audit queries, and general SAP B1 support for finance and operations teams
- VoIP & PBX — Configuration and administration of business phone systems (Yeastar)
I take a practical, no-nonsense approach to IT — I focus on solving the real problem quickly and explaining things in plain language. Whether you need ongoing part-time IT support or help with a specific project, I'm happy to discuss how I can help.
Let's connect and see what we can sort out together! 😊