I am conversant with Microsoft technologies: Active Directory, Exchange, and SQL, Hyper-V, Office 365 among others. I have worked with equipment from Dell, Cisco, APC, and HP varying from PCs to servers, UPS, storage, firewalls, routers, wireless access points, network switches and printers. I have successfully executed responsibilities in user training, hardware and software support on desktops, laptops, tablet PCs and smart phones running Windows, Android and iOS.