ITIL, Prince2, MCSE, AIX, CCNA, Juniper Certified Professional with rich experience in effective management of Mainframe and Backup operations. Familiar in Storage Design, SAN Management, Network Security and Monitoring Tools. Mentor and create documentation/knowledge base articles for the lower tiers of support to allow them to successfully complete routine tasks and troubleshoot on the infrastructure under support. Ability to work in a global environment and alongside partner teams and vendors. Adept at maintaining complete IT and Data center infrastructure including Server Hardware, Data Storage, Power Systems, Cooling Systems, Switching and Routing