- Gathered requirements through interviews, document analysis, requirements workshops, use cases, business process descriptions and workflow analysis. - Liaised between internal and external customers and software development teams to communicate functional requirements. - Collected, evaluated, developed, documented, communicated requirements and supported user testing. - Created workflows, approval processes and validation guidelines based on internal stakeholder needs. - Leadership Rotation Program Graduate, Epsilon Pilot Program from 2016-2018 - Supported Brands: Johnson & Johnson, Hilton, 7’11, GameStop, Express, Lord and Taylor, Hot Topic, GlaxoSmithKline Pharmaceutical company