- Providing support for over a thousand web servers with over a thousand customers on each. Servers running: • Cpanel/WHM • Mailman • PHP 5.2/5.3 • MySQL 5 • PureFTP • IMAP • Exim • POP3 - Setup/test/manage CentOS based Linux servers for production environment with over 200 servers - Create custom guest images for VPS environments. - Manage, repair, and analyze various hardware, software and code issues in a Linux environment for web hosting company. - Providing support to two junior levels of technicians, customers. - Handling abuse and terms of service related cases. - Server performance tuning and benchmarking. - Support for web hosting customers as L3 support line. - Performing DNS Record changes - SSL Certificate installation - Postgres and MySQL Database troubleshooting - Other miscellaneous hosting related issues. - Used cPanel and WHM web hosting utilities - Writing Internal knowledgebase articles - Beta testing new softwares. - Performing data restoration Edit