Prepared various packages for shipment. Provided updated shipment information via email and assist customers with the preparation of shipping documentation. Resolved problems for company warehouses and carriers. Managed shipping, customs and purchase order documentation. Raising Port, Customs & Export documentation. Co-coordinating with transporters, forwarders etc Managed all the sales related activity of the company. Coordinate sales team by managing schedules, filing important documents and communicating relevant information Respond to complaints from customers and give after-sales support when requested Sent the purchase orders to the supplier and track the orders Completing the administrative needs of the Sales Department. Responding to sales queries via phone, e-mail and in writing.