Microsoft 365 & Azure Cloud Support | Administration | Migration | Security
I’m a certified IT professional specializing in Microsoft 365 and Microsoft Azure platforms, with hands-on experience in delivering secure, efficient, and scalable cloud solutions for both small businesses and enterprise clients.
Whether you're a startup looking to set up Microsoft 365 from scratch, or an established business needing to optimize Azure resources, streamline operations, or troubleshoot critical issues — I’m here to help.
Microsoft 365 Services:
Tenant Setup & Administration
- Complete Microsoft 365 tenant setup
- User and group creation with proper role assignment
- License allocation and usage optimization
- Configuration of Exchange Online, SharePoint, OneDrive, and Teams
- Implementation of security features (MFA, audit logs, alert policies)
Microsoft 365 Support & Maintenance
- Troubleshooting Outlook, OneDrive, and Teams issues
- Managing shared mailboxes, distribution lists, and resource mailboxes
- Ensuring smooth user onboarding/offboarding
- Device compliance and policy setup via Intune
- Regular health checks and service performance reports
Microsoft 365 Security & Compliance
- Implementing Multi-Factor Authentication (MFA)
- Role-Based Access Control (RBAC) setup
- Microsoft 365 Defender policy setup
- Data loss prevention (DLP) and compliance policies
- Mail flow rules, spam filter, and phishing protection
- Securing identities with Conditional Access policies
Migrations & Integrations
- Mailbox migrations from G Suite/Exchange to Microsoft 365
- SharePoint and OneDrive data migration and restructuring
- Microsoft Teams tenant-to-tenant migration guidance
- Hybrid environment setup with Azure AD Connect
Azure Cloud Services
Azure AD & Identity Management
- User and group management in Azure Active Directory
- Setting up hybrid identities with Azure AD Connect
- Password reset policies and SSPR configuration
- MFA and Conditional Access configuration
- Access Reviews and Identity Governance
Azure Infrastructure Management
- Virtual machine provisioning and configuration
- Resource groups and subscription management
- Azure Storage account setup (Blob, File, Queue)
- Disk management, VM backup, and snapshot creation
- Enabling auto-shutdown, scaling, and cost optimization
Networking & Security
- Setting up and securing VNets, Subnets, and NSGs
- Configuring VPNs: Site-to-Site / Point-to-Site
- Custom DNS settings and private endpoints
- Azure Firewall and Bastion configuration
- Security Center policy implementation
Monitoring & Automation
- Implementing Azure Monitor and Log Analytics
- Creating alerts for VM performance and downtime
- Automation via Azure Runbooks or scripts (PowerShell, CLI)
- Integrating third-party monitoring (e.g., Icinga)
Tools & Technologies I Work With
- Microsoft 365 Admin Center
- Azure Portal
- PowerShell / Azure CLI
- Microsoft Intune
- Azure AD Connect
- ServiceNow, Jira
- Icinga, Azure Monitor, Log Analytics
- Microsoft Graph API