Steven C. Hogue C.P.h.T. Marketing Manager, Gina Byrd C.P.A. • Wrote creative copy for catalogs, brochures and other direct mail projects. • Researched and conceived newsletter articles. • Produced variety of business materials, including: letters, reports, proposals and forms. • Formulated employee policy manuals and job descriptions. • Proof read and edited all referenced written materials. • Promoted products and services; generated leads and initiated sales. • Established and improved client communications; maintained ongoing relationships. • Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts. • Designed, developed and implemented marketing and sales campaigns, fundraisers, employee incentive programs and contests. • Evaluated target markets via market research and proposed marketing strategies. • Project Manager for monitored production teams; recruited and guided vendors; oversaw print operations, and coordinated mailing process. Hired, trained, coached, supervised and evaluated staff members. • Lead teams; chaired committees; initiated volunteer events and activities. • Launched and operated sole proprietorship. • Reviewed and analyzed insurance applications and documents; expedited materials; evaluated and audited data. • Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. • Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting, analyzing, and synthesizing information; initiating telecommunications. • Maintains executive's appointment schedule by planning and scheduling meetings, conferen