Currently working as a SEO Freelancer in LIBRICON Web Solutions SEO Specialization: • Handling Dispatch System: ? Customer Dealing – Coordinating between customer for processing a project. ? Accountable for tracking, recording and reporting on projects. ? Productivity management to achieve Key Indicators. ? Using Internal Software for many processes. ? Reporting & Flashing: Monthly, Weekly and Daily MIS and sending it for reporting it to the concerned authorities. ? Handling escalated cases to the Head management for particular project ? Ensuring end to end resolution on customer issues. ? End to end processing of different kind of request taken by operation Team ? Took initiative in streamlining and creation of new process to achieve any disconnect in process internally and with customers. ? Maintaining relationship with HNI clients • Domain Hosting, registration, Transfer, wordpress installation • Uploading/downloading files using filezila,godaddy.