A growing business can be attained through standardized process and a stable and capable operations. I can help you in attaining operational excellence. I have 7 solid years of working in a Business Processing Industry. Being a Registered Nurse does not hinder me to become successful in BPO industry with two promotions given in my previous company, where I had learned it from the ground as a Transaction Analyst, then a Subject Matter Expert up to Junior Management Analyst. I can perform wide range of functions from being administrative to being analytical. From processing data with 100% accuracy, providing reports/analysis through Microsoft office tools, managing numbers for forecasting and inventory management, ensuring service level metrics are being met and up to managing people to motivate and assisting them to perform at their best and managing projects for monitoring and completion. I am a firmer believer of having a long term working relationship in an organization through continuous self development and finding of ways of process improvement and innovation.