- Serve as the primary liaison for incoming tenants/residents.
Schedule and confirm move-in dates and times.
Ensure lease documents are signed and all required payments are completed.
Conduct pre-move-in property inspections to verify cleanliness and readiness.
Coordinate key pickup, access codes, and parking arrangements.
Provide welcome materials, move-in instructions, and contact information for maintenance or support.
Address tenant questions and resolve issues related to the move-in process.
Communicate with internal teams (maintenance, leasing, cleaning) to ensure timelines are met.
Follow up post-move-in to ensure resident satisfaction.