Solution development, implementation and support of corporate and colocated servers running Windows Server, Linux, FreeBSD, Solaris providing e-mail, web, database and application server services. Design, installation and support for virtualized platforms (VMWare ESX/ESXi, Xen) and virtual datacenters. Migration of existing hw servers onto virtual platforms with virtually no downtime. In-depth expertise in VoIP networks, running Cisco and Digium equipment, complex Asterisk PBX deployments with E1, ACD/Agent configurations, developing software patches. Monitoring client's service availability 24x7 with distributed monitoring network on both sides of the Atlantic with instant notification options and SLA monitoring. Professional English-speaking Support Service with incidents tracking, transparent billing, available through web, e-mail, Skype and regular telephone/VoIP. Disaster recovery and urgent troubleshooting for servers via remote access, customer guidance and expert on-call suppor