§ Maintained DNS zone files for a national ISP. § Resolved and administered web hosting issues on NT and UNIX platforms. § Hostmaster/Web Administrator for over 10,000 corporate clients. § Primary contact for connectivity issues involving IP's and Netopia routers § Troubleshoot e-commerce web sites, including MS Access, SQL 7.0, Cold Fusion 4.0, ASP, CGI, PHP § Graphic Design using Photoshop 5.5, Illustrator 8.0, Image Ready 2.0, Dreamweaver 3.0, Go Live 4.0 § Tech Phone support for Optimum Online dealing with over 1 million customers § Troubleshooting Tcp/Ip settings for Cable Modems, and Linksys, Netopia, Netgear and Cisco Routers § Support for all Windows Operating systems and Mac OS 9.x and Mac OS X subscribers § The Utilization of Desktop Steaming for quicker resolution of issues § Setting up Email clients such as Outlook, Outlook Express, Eudora, and Lotus Notes § Hardware Troubleshooting § Yr. 2000 compliance issues § Maintain Network Stability for over 100 client