The following are three reasons I feel confident that I’m the candidate you’re seeking regarding this opportunity: 1. 20 years of experience in the IT field through its various stages of development 2. The ability to represent what I believe well 3. My respect for people which promotes good customer service and brand loyalty I feel I am qualified as an Connected Customer Specialist because of many years of training as a public speaker on the Theocratic Ministry School. I have also since leaving IBM been working with various businesses from home, as a virtual customer support and technical specialist. My technical career started with telecommunications, then personal computing/networking and culminated in a corporate security contract and network management. My diagnostic skills and problem determination capabilities have served me well in everything from computer building, to customer service at IBM to networking architecture as a Lotus Notes LAN developer and server a