I am a customer facing, technology professional formerly employed by IBM. I am a motivated self-starter who can perform with no supervision. Although technically strong, my greatest asset is my ability to communicate with a large variety of people, regardless of their training, background, or social status. I have over 5 years of IT experience, along with MCSE certifications in Windows 2000 and NT, as well as Dell's DCSE hardware certification. I enjoy training and mentoring Jr. technicians both technically and professionally. And, I work well in high stress or high profile situations.