Senior IT Solutions Architect/Technician/Manager with a career history of designing IT solutions that elevate productivity, reduce costs, and Increase customer satisfaction. Diligent and resourceful in uncovering solutions that enhance business goals, while concurrently managing support staff and customers both remotely and directly. I am skilled at creating collaboration across technical and non-technical teams to execute initiatives on time and on budget. Customer-centric with the ability to forge profitable alliances with global vendors and suppliers.