Summary of Qualifications Desktop Support Specialist with networking experience. Computer Imaging using Symantec Ghost. Maintenance, troubleshooting and support of Windows environments. Supporting all aspects of Windows based computers. System setups and repairs. Remote assistance and e-mail troubleshooting Hardware: Dell, Sony, HP, Compaq, Apple, Howard Computers, Avaya, Workstations, Firewalls, Routers, Hubs, Switches, Terminal and proxy servers, Modems, Desktops, Laptops, Printers/Fax/Scanners, Print servers, RAID, Projectors, Video Conferencing setups Software: People Soft, Windows Explorer, Linux – Ubuntu, Great Plains, Windows 95, 98, ME, 2000 & Vista, Windows Mobile, Symbian OS, Microsoft Exchange Server & Microsoft Outlook, Bart PE, Winternals, ERD Commander, Ghost Boot CD, Adobe After Effects, Adobe Photoshop, Adobe Reader & Professional, VNC, LogMeIn, AVG, Avast!, Norton Internet Security/Symantec, Ghostcast server/client, Jasc Paintshop Pro, McAfee Antivi