I have over 20 years of operating and training experience in DOS 3.0 and above, Xenix, UNIX, Linux, Windows NT4, Windows 3.x, Windows 9x, Windows 2000 Server and Professional, and Windows XP. My certifications include many Microsoft Certified Professional (MCP) certificates, two Microsoft Certified Systems Engineer Certificates (Windows NT4 and 2000), Certified Netware Administrator, Comptia A+ and Linux+, and a few application specific certifications. As a Comptia Linux+ Subject Matter Expert (SME), I helped design the new Linux+ examination. My experience as a college instructor has allowed me to hone my communications skills. I also have 7 years of experience teaching Computer Technology at the college level. I am prompt, professional, discreet and fast.