Solutions-oriented IT professional with proven success designing, implementing and integrating cost-effective, high-performance technical solutions to meet challenging business needs in today’s small business and corporate environments. Ö Solid knowledge of LAN/WAN network administration and support under Windows NT 2011/2008/2003/2000, Exchange 2003/2000 and VPN environments. Ö Proven expertise in supporting and troubleshooting hardware, software applications, operating systems and networking issues. Ö Organized, take-charge professional with technical background to evaluate operating system, identify problem areas and recommend solutions. Ö Skilled analytical problem-solver with ability to quickly learn new technologies. Ö Polished in communications, documentation, presentation and training; able to relate effectively to people at all levels and convey complex technical information in an understandable manner. Ö Effectively interface with upper m