Thrive in a dynamic and challenging environment - able to function well under pressure Excellent analytical, critical thinking, writing and communication skills Ability to work cooperatively with a diverse group of people Highly motivated with a positive and cooperative attitude, and proven ability to handle stressful situations Ability to display patient professionalism while addressing the needs of the client Ability to prioritize and to work independently and as part of a team in a professional environment Resourceful and committed: can be counted on to get the job done Ability to adapt easily to unfamiliar computer software programs