Global Enterprise Organizational Change Leader and Manager with successful experience directing important IT and Operations initiatives for Credit Suisse, an international financial services group in the US and Switzerland and in the telco sector. Expertise in change management strategy, change awareness, process improvement/reengineering, operating model development, people development, IT infrastructure services, IT support services, printing strategy, trading IT, IT support and services, data security and finance IT. Skilled at forging internal/external relationships and integrating stakeholder objectives to achieve desired business outcomes. Ability to form, manage and motivate high performance teams to achieve company objectives. Training in project management, and modern organizational change management thinking. Gifted coach and mentor.