OTE is a knowledge awareness life event management services organization to help individuals and organizations achieve success by developing solutions to 5 essential life events – our career, credit history, where we live, our healthcare and senior life, and business as we move through the time continuum of our existence. OTE knowledge awareness services uses ‘knowledge’ to navigate and find solutions to life event issues because ‘you do know that you don’t know – let OTE help you know what you need to know’. OTE has the knowledge, OTE has the solutions, and OTE can be trusted to put you first. Background: Provide solution to eliminate the handling and filing of over 7 million paper invoice copies with the on-time and under budget successful selection and implementation of the $1.7 million dollar Filenet (IBM) Imaging and Document Management system provided paperless viewing of fi