"Proactive Server Care" builds on our already inclusive "Remote Server Watch" package by adding ALERT REMEDIATION.
-- Provided proper credentials are supplied for remote connection, EncoreNS’s NOC Technicians will remotely connect to managed Servers and resolve issues based on alerts raised by EncoreNS's IntelliScripts. We find that 80% to 90% of alerts are resolved remotely. Clients are asked to resolve remaining alerts as they generally represent hardware issues or networking problems.
*This package includes all of the features in our "Remote Server Watch" package.Delivery Time:1 Day(s)
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