· Strategic Planning: As a consultant I created a multi-pronged strategy to reduce the time to complete the project and increase client confidence, by leveraging best practices to increase internal and client productivity, developing individual training plans for team members and a creating a comprehensive communication guide for the client, resulting in a 20% decrease in time to complete and extended contracts with the client. · Analytical Thinking: During my summer at Google, I developed strategies to increase efficiency of global sales support teams by analyzing support request data, identifying root causes for delays, and creating scalable solutions resulting in a 30% decrease in total time to resolve. · Relationship Management: At Accenture, I was able to lead a team of vice presidents to develop a customer support model for multiple tiers of business customers. This allowed me to leverage my interpersonal skills to build relationships with senior and junior level employees of the organization to understand their individual needs to improve company performance.