Over the last 5 years, I have worked as translator/copywriter/editor for various local and foreign companies. I have also created articles and website content. The main topics I have been writing on, are hotels & accommodation, advertising, real estate, email marketing software, antivirus/firewall software, email marketing tips, cell phones and their characteristics, medicine, etc. Besides, I have deep experience in customer support service. I worked for ITN (International Travel Network) - as travel agent, for Live Software (http://www.email-unlimited.com) -as technical support agent. I also worked as translator (English-Russian-English) in Live Software and as an independent freelance translator for other organizations. My primary goal is to understand customers’ needs and provide him/her what he/she really wants. I am looking for opportunities to demonstrate my skills, to gain a better experience in copywriting, translation, or customer support.