Multilingual sales website (39% margin improvement) Promotion Facility Electronic Catalog prototype with interactive design and lead qualification Web Skills Course (HTML, DHTML, Javascript, Perl, JSP) *Mainframe skills* WLM Conversion Data Center Makeover One-command Disaster Recovery Automated Operations System programming (SMP/E) MVS Overview Course MVS Structure and Logic Course VSAM Structure and Logic Course IT Architecture Development Enhanced AHP strategic decision-making process